MODS 24hr Recovery Services specialises in car and van recovery across Dublin and surrounding areas.
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24 Hr Recovery Service
Call Now: 085 196 9572Last Updated: 15 July 2026
MODS 24hr Recovery Services respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our recovery and roadside assistance services.
Who We Are
MODS 24hr Recovery Services provides car and van recovery, jump starts and emergency fuel delivery across Dublin, Kildare, Meath and Wicklow.
For data-protection purposes, the data controller is:
Trading name: MODS 24hr Recovery Services
Location: Dublin 22, Ireland
Phone: 085 196 9572
Email: mods24hrrecoveryservice@gmail.com
We may collect information that you provide when you:
- Call, text or contact us through WhatsApp
- Complete a website contact form
- Request recovery or roadside assistance
- Make a payment or receive an invoice
- Leave a review or communicate with us
- Browse our website
This information may include:
- Your name
- Phone number
- Email address
- Current location or live location
- Vehicle type and registration details
- Details about your breakdown or requested service
- Recovery and destination locations
- Messages and correspondence
- Payment, invoice and transaction information
Our website may also collect technical information such as your IP address, browser, device type, pages visited and cookie preferences.
We may use your information to:
- Respond to enquiries
- Locate you during a breakdown
- Arrange and provide recovery or roadside assistance
- Contact you with updates about your requested service
- Process payments and maintain financial records
- Provide invoices or receipts
- Respond to complaints or disputes
- Protect our business, customers and drivers
- Comply with legal, insurance, tax and regulatory requirements
- Maintain and improve our website and services
- Measure website performance where you have accepted analytics cookies
We will not sell your personal information.
Depending on the circumstances, we may process your information because:
- It is necessary to provide a service you have requested or to take steps before providing that service.
- We must comply with a legal or tax obligation.
- It is necessary for our legitimate business interests, such as responding to enquiries, managing our services and protecting our business.
- You have given consent, for example for optional analytics or marketing cookies.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that took place before consent was withdrawn.
Contact Forms and Urgent Assistance
When you submit a website form, we use the information provided to respond to your enquiry.
Website forms should not be used for urgent roadside assistance. For immediate assistance, call 085 196 9572.
Please avoid including unnecessary sensitive or confidential information in the message box.
You may choose to contact us or share your location through WhatsApp.
Information sent through WhatsApp is also processed by WhatsApp and its associated companies in accordance with their own privacy terms. Only send your live location when necessary, and stop location sharing when it is no longer required.
We may share limited information with trusted service providers where necessary, including:
- Website and form-hosting providers
- Email, telephone and communications providers
- Payment and accounting providers
- IT and website-support providers
- Insurance providers and professional advisers
- Garages or other destinations selected by the customer
- An Garda Síochána, emergency services, courts, Revenue or regulators where legally required
These providers should only receive the information required to perform their role.
Some technology providers may process information outside the European Economic Area. Where required, appropriate safeguards will be used for international transfers.
We keep personal information only for as long as it is needed for the purpose for which it was collected.
Generally:
- Unsuccessful or general enquiries may be retained for up to 12 months
- Service, customer, invoice and payment records may be retained for up to six years
- Complaint, insurance or legal records may be retained for as long as the matter remains active and for any necessary legal period afterwards
- Cookie information is retained according to the lifespan shown in our cookie settings
Irish businesses generally need to retain relevant tax and accounting records for six years. Personal information that is no longer required should be securely deleted or anonymised.
Our website may use cookies and similar technologies for:
- Essential website functions
- Remembering cookie choices
- Website security
- Measuring website traffic and performance
- Displaying embedded third-party features
Strictly necessary cookies may operate without consent. Optional analytics, advertising or tracking cookies should not be activated unless the visitor has given consent. Irish Data Protection Commission guidance states that consent is normally required for non-essential cookies and must involve a clear, affirmative choice.
You can manage your choices through the website’s cookie banner and your browser settings.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration, misuse or disclosure.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Subject to applicable law, you may have the right to:
- Ask for a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Restrict how your information is used
- Object to certain processing
- Receive certain information in a portable format
- Withdraw consent
- Complain to the Data Protection Commission
These rights are not absolute and may depend on the circumstances and our legal obligations.
Our services and website are not directed at children. We do not knowingly collect personal information directly from children through the website.
Please contact us first if you have concerns about how your personal information has been handled.
You also have the right to lodge a complaint with the Irish Data Protection Commission.
Our website may contain links to third-party services, including WhatsApp, Google, social-media platforms or review websites.
We are not responsible for the privacy practices of third-party websites. You should review their privacy information before providing personal data.
We may update this Privacy Policy to reflect changes to our services, website or legal obligations.
The latest version will be published on this page with the updated date.
For questions about this Privacy Policy or how your information is used, contact:
MODS 24hr Recovery Services
Dublin 22, Ireland
Phone: 085 196 9572
Email: mods24hrrecoveryservice@gmail.com